SHIPPING POLICY

1. Shipping Area

We offer worldwide shipping.

For remote areas or special addresses, additional delivery time or fees may apply, which will be notified at the time of order placement.

Order processing time is typically 2 business days.

2. Shipping Methods and Times

Standard Shipping: Approximately 7 business days (depending on the carrier and destination)

Expedited Shipping: Approximately 3 business days (additional fees apply)

International Shipping: Approximately 18 business days (depending on the carrier and destination)

Delivery time is subject to the carrier’s actual shipping conditions and may be delayed during holidays.

Shipping Providers: We use carriers such as UPS, FedEx, DHL, and the postal service, depending on the specific order.

3. Shipping Fees

The specific fee is calculated based on the order weight and destination, and will be displayed at checkout.

4. Tracking

Once your order is shipped, we will provide you with a tracking number via email so you can check the delivery status at any time.

If you encounter any logistics delays or abnormalities, please contact us immediately: support@urbankaistore.com

5. Receiving and Signing for the Package

Please ensure that the delivery address is correct to avoid package loss or delays.

Please inspect the appearance of the product when signing for it. If you find any damage, please take a photo and contact customer service immediately.

6. Contact Information
If you have any shipping questions or special needs, please contact us through the following methods:

Email: support@urbankaistore.com

Tel: +1 (305) 555-0147